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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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K Buelvas

August 12, 2025

5  out of  5
rating by K Buelvas
"Amazing service from this office. Always, very attentive and knowledgeable. Working with Kate was very easy. She took her time to answer all my concerns. She is an excellent asset to this office."
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heaven carbajal

July 31, 2025

5  out of  5
rating by heaven carbajal
"With talking with multiple insurance companies and coming with no end result, I gave State Farm a chance. Maria made this process to smoothly. I was able to bundle home and auto policy, and saved a bunch of money while doing so. Thank you Maria! Will be recommending to many family and friends."
We responded:
"That’s awesome to hear! Maria is wonderful to work with and I’m so happy she was able to help you save some 💰😎👊❤️ Welcome!"
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Keya Banks

July 29, 2025

5  out of  5
rating by Keya Banks
"Maurice made getting home and auto insurance a breeze! He took the time to explain every detail, answered all my questions with patience, and found the best coverage to fit my needs and budget. His professionalism and genuine care really stood out. If you’re looking for someone who makes insurance simple and stress-free, Maurice is the one to call!"
We responded:
"Keya! I’m so happy you to have you with us- and yes, Maurice is the man!!!! Welcome to #johnharrellstatefarm"
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Keya Roberson

July 29, 2025

5  out of  5
rating by Keya Roberson
"Maurice at John Harrell State Farm in Homewood made getting home and auto insurance a breeze! He’s knowledgeable, patient, and truly goes above and beyond to make sure you understand your coverage and get exactly what you need. His professionalism and friendly approach made the entire process smooth and stress-free. If you want someone who genuinely cares and delivers top-notch service, ask for Maurice—you won’t be disappointed!"
We responded:
"Wow! Thanks so much! I think we have some of the best team members around! Welcome Keya! "
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Be Brown

July 25, 2025

5  out of  5
rating by Be Brown
"I worked with Maurice today for home and auto insurance policies. Over the past week I've talked to insurance representatives from several other companies who were NOT nearly as knowledgeable, competent or pleasant to work with as Maurice who provided me with stellar service"
We responded:
"There’s no doubt, we’re so luck to have Maurice working with us- he is an expert in customer care and really knows his stuff😎👊💯"
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Catherine Mitros

July 22, 2025

5  out of  5
rating by Catherine Mitros
"The team was so helpful and efficient! Wonderful customer service."
We responded:
"Thanks Catherine! Glad you had a wonderful experience. Call us any time!!"
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Lisa Richmond

July 11, 2025

5  out of  5
rating by Lisa Richmond
"Today, I had a fantastic customer service experience with a representative named Maurice. I reached out for an insurance quote, and he was incredibly helpful, turning what could have been a simple transaction into a truly delightful experience!"
We responded:
"That’s our Maurice! So glad you had that experience. Welcome Lisa! "
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Cindi Chessare

July 11, 2025

5  out of  5
rating by Cindi Chessare
"Excellent customer service."
We responded:
"Thank you Cindi! I’m super proud of my team members. Let me know if there is anything we can help with!"
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Sharon Abrom

July 7, 2025

5  out of  5
rating by Sharon Abrom
"Good Afternoon, As I visited State Farm in Homewood, Il the Office of Mr. John Harrell and Staff, I finally met Kate who was extremely friendly as she assisted me with my policy today. During my visit today there was lots of Laughter as Kate and I conversated. The staff there has Always been knowledgeable and friendly over the phone just as they were today in person. My advice to my family and friends would be to go over to John Harrell's Location Homewood to get a Free Quote on your Home and Auto Insurance! They're the Best! Thanks again Kate! Sharon Abrom"
We responded:
"Thank you Sharon! We appreciate the kind word and - most importantly, appreciate you being AWESOME!!!"
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Calvin Edmond

July 7, 2025

5  out of  5
rating by Calvin Edmond
"Lauren at State Farm made getting my car insurance so easy and stress-free—she really listened and followed up fast when I needed extra time. If you want someone who’s super helpful and gets it done right, she’s the one to call!"
We responded:
"Fantastic to hear! Welcome Calvin! Lauren really is wonderful 😎👊❤️. Welcome to John Harrell State Farm !"
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Neil Barkowski

July 7, 2025

5  out of  5
rating by Neil Barkowski
"Kate was very patient explaining the different types of insurance you provide. She gets a five star rating."
We responded:
"Kate is Great!!! So happy you had a great experience 👊😎❤️ with Kate at John Harrell State Farm "
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Łukasz Pawłowski

July 1, 2025

5  out of  5
rating by Łukasz Pawłowski
"Highly recommend this State farm agent and his staff especially Kate she was super nice super helpful and the best part was she made feel like I was finally in good hands !! I had State farm for many years but switching to John Harrell was the best choice ever thank you !!"
We responded:
"Wow! Thanks so much for your kind words Lukasz! So happy to be able to help you with you auto and home insurance and life as well! Welcome! #johnharrellstatefarm #statefarmautoinsurance #statefarm"
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rayf57

June 25, 2025

5  out of  5
rating by rayf57
"Very easy to add another policy over the phone. Very good experience."
We responded:
"Thanks Ray- my team is THE BEST! So glad you had a good experience 👊😎"
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bjgris Griswold

June 22, 2025

5  out of  5
rating by bjgris Griswold
"The Harrell agency responded quickly and had all their information ready after I initially reached out to them for a quote. They actually had to wait for me!"
We responded:
"That’s wonderful! Welcome to #johnharrellstatefarm !!!! "
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Marilyn Nichols

June 18, 2025

5  out of  5
rating by Marilyn Nichols
"I am so happy that I am with StateFarm.They are helping me save a whole lot of money from who I was with at first..Thank you all so much"
We responded:
"Marilyn- I’m so happy to hear this! Welcome!!!! "
Profile photo of Marilyn Nichols

Marilyn Nichols

June 18, 2025

5  out of  5
rating by Marilyn Nichols
"I am so happy that I am with StateFarm.They are helping me save a whole lot of money from who I was with at first..Thank you all so much"
We responded:
"Marilyn- I’m so happy to hear this! Welcome!!!! "
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Julia Hennelly

June 3, 2025

5  out of  5
rating by Julia Hennelly
"What an excellent experience. From beginning to end responsive and friendly. Price was right too. If only all insurance agencies could be so customer oriented. We are life long customers now."
We responded:
"Wow! Thank you so much Julia- what a wonderful thing to hear. :-). Welcome to John Harrell State Farm!"
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Pyloizm 18

June 2, 2025

4  out of  5
rating by Pyloizm 18
"Lauren was an A1 agent helped me feel comfortable and assisted me with starting a new policy without hassle"
We responded:
"Lauren is absolutely A1! I completely agree 😎👍👊"
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William Walker

May 31, 2025

5  out of  5
rating by William Walker
"Excellent service and friendly staff Maria was helpful, and very professional and knowledgeable. I would definitely recommend this agent and staff."
We responded:
"Well Mr Walker- thank you so much! Maria is wonderful and we’re all so very lucky to have her with us. WELCOME! #johnharrellstatefarm. #autoinsurance #homeinsurance "
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Judy

May 27, 2025

5  out of  5
rating by Judy
"John and his team are very knowledgeable and professional. I highly recommend for your insurance needs!"
We responded:
"Judy! Thanks so much for the kind words- (you’re right….my team is the bombdiggidy!!) #johnharrellstatefarm #autoinsuramce #homeinsurance"
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Greg Champlin

May 15, 2025

5  out of  5
rating by Greg Champlin
"My wife and I had a fantastic experience here. By switching from a competitor insurance company we were able to save a substantial amount of money and get better coverage. Our account representative is Lauren Cleary and she walked us through each item in our auto and home policy. Everyone there that we interacted with were super friendly and helpful. 100% recommend!!!"
We responded:
"Thanks so much for the shoutout! I agree- Lauren is wonderful and we’re so lucky to have to have her! WELCOME!!!"
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Sarah Kidwell

May 7, 2025

5  out of  5
rating by Sarah Kidwell
"My husband and I are first-time home buyers, and working with John and his team at State Farm was a breath of fresh air. He was incredibly accessible, patient, and took the time to thoroughly walk us through all our coverage options without being pushy. John made what could have been an overwhelming process feel smooth and stress-free. He had us locked in and insured well before closing, and we felt totally confident every step of the way. Highly recommend him to anyone looking for an agent who’s knowledgeable, responsive, and genuinely cares!"
We responded:
"Sarah- this may be my favorite review ever. I’m humbled by your kind words. Thanks for coming on board and congratulations on your new home! I’m sure it will be filled with joy and love for years to come! 😎👊❤️ thanks so very much! #homeinsurance #autoinsurance #johnharrellstatefarm"
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Kevin Conway

May 7, 2025

5  out of  5
rating by Kevin Conway
"Super helpful and Friendly."
We responded:
"Thanks Kevin!"
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Joseph Dughetti

May 2, 2025

5  out of  5
rating by Joseph Dughetti
"I am a customer in relatively long-standings and will say, everyone at John Harrell office seems to be upbeat, helpful, understanding, and friendly. Fortunately have not put in a claim or roadside assistance with them. All of you out there reading this review know, or have heard what that can turn into. As it stands today I firmly must give this office of State farm insurance a five-star review. Well let's hold on a minute, there seems to be a first time for everything and this appears to be my first time filing a homeowner's claim in my life. State farm in order to update their files sent to photographer to my home that's okay, but him mentioning that I need a new roof was kind of a shock. So after calling State farm to find out if he was legit I asked them for a roofer that they work with a referral. Matt from Illinois restorations one of the three outfits I was given came out took a look at my roof and he said there's weather damage and I need a whole new roof??? , wow so I put in a claim and State farm send out their adjuster and he says I need a whole new roof, this was a shock because my roof is only 9 years old so now I'm waiting for the adjusters calculations and proposal and everything seems to be going real smooth. I like to thank all you guys at State farm, first of all for bringing my roof to my attention and moving through the process as quickly as you have. Nice job guys....."
We responded:
"Joe- j appreciate you my friend! Thanks for letting #johnharrellstatefarm be YOUR agency!"
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martin torres

May 2, 2025

1  out of  5
rating by martin torres
"Son malos para pagar y buenos para comprar sólo quieren ganar son unos sinvergüenzas abusivos salió en Telemundo que una señora le pagaron solo $1300 y ella de su dinero tuvo que pagar más de $5000 porque según no lo llevó a sus talleres ponen partes de imitación y corrientes de mala calidad cuando uno paga Azeguranza quiere que le pongan lo mejor por eso paga mucho mucho dinero por el seguro ‼️⚠️‼️⚠️"