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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sarah Kidwell

May 7, 2025

5  out of  5
rating by Sarah Kidwell
"My husband and I are first-time home buyers, and working with John and his team at State Farm was a breath of fresh air. He was incredibly accessible, patient, and took the time to thoroughly walk us through all our coverage options without being pushy. John made what could have been an overwhelming process feel smooth and stress-free. He had us locked in and insured well before closing, and we felt totally confident every step of the way. Highly recommend him to anyone looking for an agent who’s knowledgeable, responsive, and genuinely cares!"
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Kevin Conway

May 7, 2025

5  out of  5
rating by Kevin Conway
"Super helpful and Friendly."
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Joseph Dughetti

May 2, 2025

5  out of  5
rating by Joseph Dughetti
"I am a customer in relatively long-standings and will say, everyone at John Harrell office seems to be upbeat, helpful, understanding, and friendly. Fortunately have not put in a claim or roadside assistance with them. All of you out there reading this review know, or have heard what that can turn into. As it stands today I firmly must give this office of State farm insurance a five-star review. Well let's hold on a minute, there seems to be a first time for everything and this appears to be my first time filing a homeowner's claim in my life. State farm in order to update their files sent to photographer to my home that's okay, but him mentioning that I need a new roof was kind of a shock. So after calling State farm to find out if he was legit I asked them for a roofer that they work with a referral. Matt from Illinois restorations one of the three outfits I was given came out took a look at my roof and he said there's weather damage and I need a whole new roof??? , wow so I put in a claim and State farm send out their adjuster and he says I need a whole new roof, this was a shock because my roof is only 9 years old so now I'm waiting for the adjusters calculations and proposal and everything seems to be going real smooth. I like to thank all you guys at State farm, first of all for bringing my roof to my attention and moving through the process as quickly as you have. Nice job guys....."
We responded:
"Joe- j appreciate you my friend! Thanks for letting #johnharrellstatefarm be YOUR agency!"
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martin torres

May 2, 2025

1  out of  5
rating by martin torres
"Son malos para pagar y buenos para comprar sólo quieren ganar son unos sinvergüenzas abusivos salió en Telemundo que una señora le pagaron solo $1300 y ella de su dinero tuvo que pagar más de $5000 porque según no lo llevó a sus talleres ponen partes de imitación y corrientes de mala calidad cuando uno paga Azeguranza quiere que le pongan lo mejor por eso paga mucho mucho dinero por el seguro ‼️⚠️‼️⚠️"
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Dina Lepczynski

May 1, 2025

5  out of  5
rating by Dina Lepczynski
"Always very friendly and helpful. Gets things done right away"
We responded:
"We’re here to help Dina! Thanks!"
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brian koerber

April 30, 2025

5  out of  5
rating by brian koerber
"Kate is the best!"
We responded:
"Thanks Brian! 😎👊 #JohnHarrellState Farm"
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Tino's Time

April 30, 2025

5  out of  5
rating by Tino's Time
"Kate was amazing and very helpful"
We responded:
"TINO! Kate is great! Thanks for sharing! #JohnHarrellStateFarm #autoinsurance #lifeinsurance "
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Hasan Rahman

April 30, 2025

5  out of  5
rating by Hasan Rahman
"I’ve had a great experience with my State Farm agent. They’re knowledgeable, responsive, and always take the time to explain policy options clearly. Whether I’ve had questions about coverage, they’ve been supportive and efficient every step of the way. It’s reassuring to know I have an agent I can trust and easily reach when needed. Highly recommend!"
We responded:
"Love to hear this! Thanks Hasan!"
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April Koerber

April 30, 2025

5  out of  5
rating by April Koerber
"Kate is top notch!!! She makes everything so much easier for the whole family!!"
We responded:
"Awe shucks April! I agree! KATE IS DA BOMB!!!💣 😎👊! Thanks for the kind words. #JohnHarrellStateFarm #autoinsurance. #homeinsurance "
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Gianna Witte

April 30, 2025

5  out of  5
rating by Gianna Witte
"Had a fantastic experience with State Farm! Kate was incredible—super helpful, friendly, and made everything stress-free. Couldn’t have asked for better service!"
We responded:
"Thanks Gianna! You’re awesome!!"
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Gianna Witte

April 30, 2025

5  out of  5
rating by Gianna Witte
"State Farm was absolutely amazing! Kate went above and beyond to help me—she was kind, knowledgeable, and made the whole process so easy. I felt supported every step of the way. Highly recommend!"
We responded:
"Gianna- thank you. We love working with you to help Protect your family. And thank you for always recommending us to your family and friends. ❤️👊"
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Braden Marcus

April 30, 2025

5  out of  5
rating by Braden Marcus
"Very kind and friendly staff here."
We responded:
"Thanks Braden! Love having you part of #johnharrellstatefarm"
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Micaela

April 30, 2025

5  out of  5
rating by Micaela
"Hey can’t tell you enough we are extremely happy with this office. We had American Family and we were treated with so much attention and care. Maria wrote our home and cars. We are looking forward to working with John and Maria in the future. Thank you so much for everything. We will be recommending this office to our family and friends."
We responded:
"Thank you so much Micaela! We agree! Maria is wonderful 😎👊❤️ Welcome to #JohnHarrellStateFarm #autoinsurance #homeinsurance #lifeinsurance"
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kentrahl copeland

April 29, 2025

5  out of  5
rating by kentrahl copeland
"Very professional and helped me out a lot."
We responded:
"Thank you so much! Welcome!😎👊💯"
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Diane Cooley

April 23, 2025

5  out of  5
rating by Diane Cooley
"I would truly recommend John Harrell’s State Farm office. Lauren and John were so prompt and helpful in providing me with my new home owners insurance. All my questions and concerns were fully addressed. They were easy to reach and very friendly to work with. Thanks again!"
We responded:
"Diane- thank you so much! I love my team members and I’m so glad you do too! Lauren is just a wonderful person and does a great job. Thank you so much and WELCOME!!! #homeownersinsurance #johnharrellstatefarm "
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Rachell Baracoso

April 11, 2025

5  out of  5
rating by Rachell Baracoso
"Great customer service! Very professional. Highly recommended!"
We responded:
"Rachell! WELCOME! I hear you worked with the remarkable Lauren- so happy to hear you share our opinion of her 😎👊❤️ thanks again and welcome to #JohnHarrellStateFarm !! #autoinsurance #lifeinsurance"
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Sambehindthecamera vlogging channel

April 11, 2025

5  out of  5
rating by Sambehindthecamera vlogging channel
"I recently changed my home and auto insurance to State Farm. Not only did I get a great quote but I was treated with respect. Mr. John Harrell sat with me and explained all the details of my insurance products. When we finished, Mr. Harrell welcomed me to the State Farm Harrell family. Honestly, that is exactly how I felt. If you need insurance, Mr. Harrell is the man! Dr. Samuel Zinaich, Jr., Homewood, IL."
We responded:
"SAM! YOU ARE THE MAN! Thanks so much for everything. Welcome 😎👊!!! #johnharrellstatefarm #autoinsuramce #homeinsurance"
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John Hamilton

April 8, 2025

5  out of  5
rating by John Hamilton
"Very respectful , listen carefully when speaking and understand your problems.Helpful and great team to work with."
We responded:
"Thank you Mr Hamilton! This review means so much to me- greatly appreciated ! "
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James Fahey

April 8, 2025

5  out of  5
rating by James Fahey
"Lauren researched and found a way to reduce our premium. Lauren is extremely helpful in working with us."
We responded:
"Jim and Patty- welcome! Thanks for trusting us to help protect your family with #autoinsurance #homeinsurance and #peronalliabilityumbrella ! "
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Michelle S.

April 7, 2025

5  out of  5
rating by Michelle S.
"Lauren reached out and saved me money on both my condo and auto policies. I shopped around for cheaper auto insurance so I was surprised I could save about 100 through State Farm, and an additional 100 on the condo. Thanks Lauren!"
We responded:
"Michelle! Thank you so much for joining us at #JohnHarrellStateFarm. I have to agree that Lauren is wonderful and we’re all super proud of her. WELCOME!! #autoinsurance #condoinsurance"
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Peter Burns

April 4, 2025

5  out of  5
rating by Peter Burns
"I have been a customer of State Farm for over 30 years. I began working with John 5 years ago. John along with his team are without a doubt the most knowledgeable and responsive agents I have ever experienced. And, they are really nice people! With John I feel assured that if any insurance issue or claim comes up, I have someone who I can count on to take great care of me and my family. I highly recommend John."
We responded:
"Thank you so much for the super kind words! We love working with you and your family! You guys rock! ❤️👊😎💯 #johnharrellstatefarm #autoinsurance #homeinsurance"
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Anthony Sottile

April 4, 2025

5  out of  5
rating by Anthony Sottile
"Best in the business!"
We responded:
"DUDE!!!You are the man! Thanks!😎👊💯"
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Margaret Burns

April 3, 2025

5  out of  5
rating by Margaret Burns
"John is the best! He is personable, thoughtful and a great partner in addressing our family insurance needs. His staff is top-notch and pro-active in making sure we are up to date with our coverage. We’re so grateful for John’s transparency and AWESOME service!"
We responded:
"Wow! Thanks Margaret! We’re honored to work with your family for your #autounsurance and your #homeinsurance"
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Mike Hullinger

April 1, 2025

5  out of  5
rating by Mike Hullinger
"Kate from John Harell’s State Farm office is a true professional who went above and beyond to help me can’t say enough good things 5 stars"
We responded:
"Mike! We feel absolutely the same way! So happy everything worked out 😎👊❤️ Thanks for being with us! #autoinsurance #homeinsurance #johnharrellstatefarm"
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Jim Buchler

March 28, 2025

5  out of  5
rating by Jim Buchler
"A great team. Constantly on top of things and so very helpful. It’s great that we don’t have to worry about being completely protected with our home and autos."
We responded:
"Thanks Jim. We’re here to help! #autoinsurance #homeinsurance #johnharrellstatefarm"